About us
Mediation Plus is an independent and impartial conflict resolution service.
Delivering across East and West Sussex, we can provide face-to-face and remote support.
Mediation Plus is a small charity that provides mediation and one-to-one support to people living and working in East and West Sussex and the surrounding areas, as well as providing accredited mediation training.
Mediation Plus offers confidential, impartial, independent, and voluntary mediation and conflict resolution services.
We are the recognised independent mediation service in our area, having helped hundreds of people resolve different kinds of disputes, and to improve communication and relationships.
Our services include:
Family mediation
Mediation between adults going through separation or divorce to resolve disputes and support joint decision-making.
Time2Talk mediation
Supporting young people under the age 8 – 18 years, and their parents or carers to help repair relationships or to resolve a specific issue affecting the family.
Neighbourhood mediation
Helping neighbours and communities to resolve issues and restore lines of communication where there is conflict.
One-to-one support
Listening support, also known as ‘Conflict Coaching’, aimed at helping people to manage difficult situations and to find a way of reducing the impact conflict has on their lives.
Workplace mediation
A low-cost, effective solution to resolving disputes between managers and staff, or colleagues, to improve team relationships, and performance, and to retain good staff.
Bespoke mediation
Mediation tailored to your individual needs. This could include mediation between adult relatives, young peers, elders or between a local business and customer.
We’ve grown
Following a successful merger, ‘Mediation +’ (Wealden and Eastbourne) and ‘Hastings and Rother Mediation Service’ have come together to form ‘Mediation Plus’. Mediation Plus CIO (1202295) officially opened on the 1st July 2023, supported by our partners, volunteers, staff and trustees. Our core principles of independence, impartiality, voluntary participation, and confidentiality remain at the heart of our work, building on the legacy of the previous charities which date back to 1995.
To enable the new charity to continue to provide our services and to support the local community, we have transferred data gathered from 1st April 2022 onwards to the new service. All other data will remain in the ownership of the original charities in accordance with the original data owner’s data protection policy. This does not affect your rights under data protection law. For more information, please contact us.
In April 2024, Mediation Plus extended its delivery into West Sussex, following the sad closure of West Sussex Mediation Service (WSMS). We are continuing to work with the staff and volunteers previously supporting WSMS, to provide a strong service in the area.
Our Vision, Mission and Values
Our vision is of harmony, cooperation and understanding within our community.
Our mission is to support people to reach their on solutions to conflict, through dialogue.
Mediation Plus has outlined our six core values and strategic priorities as part of our 2024 – 2027 strategic plan. You can summary of our strategic plan here, or can request a full copy by contacting us.
Our team
Mediation Plus is run by a team of staff who are committed to the aims of our charity.
Alice Matthews
Chief Executive
Alison Cooper
Neighbourhood Mediation Co-ordinator
Becky Sperring
Manager; Volunteer and Projects
Emma Bell
Time2Talk Co-ordinator
Khadija Khan
Trainer
Lesley Adams
Neighbourhood Mediation Co-ordinator
Maxine Assanah-Stewart
Family Mediation Co-ordinator
Suzanne Barwell
Time2Talk Co-ordinator
Tina Skilton
Neighbourhood Mediation Co-ordinator (West)
Diane Whelan
Neighbourhood Mediation Co-ordinator (West)
Nicola Hodson
Training & Bespoke Mediation Co-ordinator
Zofia Olszewska
Service Administrator
Our mediators
We have a team of experienced and accredited volunteer mediators based across our community who are vital to the success of our service. They are trained to help people work through communication challenges and disputes to find ways to move forward.
Our mediators come from all walks of life and backgrounds and have completed mediation skills training. You can find out more about what they do and how you could join them in our ‘Join Us’ section.
Our trustees
Mediation Plus is overseen by a volunteer Board of Trustees who meet regularly to ensure the aims and objectives of the organisation, as well as the highest standards of service delivery, are met. The Trustees comprise a cross-section of people from our local community and include some of our experienced mediators.
Sussex Mediation Alliance – The Voice of Community Mediation in East and West Sussex
Mediation Plus is part of the Sussex Mediation Alliance – the joint voice for community mediation across Sussex. Our partner in the alliance is Brighton & Hove Independent Mediation Service
Get in touch
If you would like to contact Mediation Plus, please use this form.
You can also make online referrals, by visiting our project pages.
Contact
