Sussex-wide, incorporating Brighton and Hove Independent Mediation Service. Read more.
About us
Mediation Plus is an independent and impartial conflict resolution service.
Delivering across East and West Sussex, we can provide face-to-face and remote support.
Mediation Plus is a small charity that provides mediation and one-to-one support to people living and working in East and West Sussex and the surrounding areas, as well as providing accredited mediation training.
Mediation Plus offers confidential, impartial, independent, and voluntary mediation and conflict resolution services.
We are the recognised independent mediation service in our area, having helped hundreds of people resolve different kinds of disputes, and to improve communication and relationships.
Our services include:
Family mediation
Mediation between adults going through separation or divorce to resolve disputes and support joint decision-making.
Time2Talk mediation
Supporting young people under the age 8 – 18 years, and their parents or carers to help repair relationships or to resolve a specific issue affecting the family.
Neighbourhood mediation
Helping neighbours and communities to resolve issues and restore lines of communication where there is conflict.
One-to-one support
Listening support, also known as ‘Conflict Coaching’, aimed at helping people to manage difficult situations and to find a way of reducing the impact conflict has on their lives.
Workplace mediation
A low-cost, effective solution to resolving disputes between managers and staff, or colleagues, to improve team relationships, and performance, and to retain good staff.
Bespoke mediation
Mediation tailored to your individual needs. This could include mediation between adult relatives, young peers, elders or between a local business and customer.
We’ve Grown Stronger
Mediation Plus has grown through collaboration, partnership, and a shared commitment to helping people resolve conflict within their communities.
The roots of our work date back to 1995, when local mediation services were first established across Sussex to support individuals, families and neighbours in resolving disputes constructively. These services developed strong reputations for independence, impartiality, voluntary participation and confidentiality, principles that continue to define mediation and our work today.
A significant milestone came on 1 July 2023, when Mediation+ (Wealden and Eastbourne) and Hastings and Rother Mediation Service merged to form Mediation Plus (CIO 1202295). This successful merger brought together expertise, volunteers, and local knowledge to create a stronger, more resilient organisation serving East Sussex.
In April 2024, Mediation Plus expanded further into West Sussex following the closure of West Sussex Mediation Service. We worked closely with former staff and volunteers to maintain and strengthen mediation services in the area, ensuring communities continued to have access to support.
The next major step in our journey came on 1 April 2026, when Brighton and Hove Independent Mediation Service joined Mediation Plus. Having worked together for many years through the Sussex Mediation Alliance and across joint contracts, this was a natural progression. This merger marked the completion of a Sussex-wide service, enabling Mediation Plus to support communities across East Sussex, West Sussex and Brighton and Hove.
Today, Mediation Plus is a county-wide charity, bringing together decades of experience, dedicated volunteers, and strong partnerships to provide high-quality mediation and conflict resolution services. While our organisation has evolved, our core values remain unchanged, supporting people to find their own solutions through respectful dialogue and understanding.
Our Vision, Mission and Values
Our vision is of harmony, cooperation and understanding within our community.
Our mission is to support people to reach their own solutions to conflict, through dialogue.
Mediation Plus has outlined our six core values and strategic priorities as part of our 2024 – 2027 strategic plan. You can summary of our strategic plan here, or can request a full copy by contacting us.
Our Team
Mediation Plus is run by a team of staff who are committed to the aims of our charity.
Alice Matthews
Chief Executive
Becky Sperring
Finance & Bespoke Mediation Lead
Emily Margo
Neighbourhood Programme Lead
Tina Frankie
People & Volunteer Development Lead
Lesley Adams
Senior Neighbourhood Co-ordinator (East)
Monica Avilez
Senior Neighbourhood Co-ordinator
(Brighton & Hove)
Maxine Assanah-Stewart
Senior Family
Co-ordinator
Jacqueline Greenlees
Time2Talk Co-ordinator
Tina Skilton
Neighbourhood
Co-ordinator
(West)
Alison Cooper
Neighbourhood
Co-ordinator
(East)
Sam Beal
Neighbourhood
Co-ordinator
(Brighton &Hove)
Diane Whelan
Neighbourhood
Co-ordinator
(West)
Zofia Olszewska
Service Administrator
Khadija Khan
Internal Verifier (Training)
Emma Bell
Assessor (Training)
& Time2Talk Support
Our Mediators
We have a team of experienced and accredited volunteer mediators based across our community who are vital to the success of our service. They are trained to help people work through communication challenges and disputes to find ways to move forward.
Our mediators come from all walks of life and backgrounds and have completed mediation skills training. You can find out more about what they do and how you could join them in our ‘Join Us’ section.
Our Trustees
Mediation Plus is overseen by a volunteer Board of Trustees who meet regularly to ensure the aims and objectives of the organisation, as well as the highest standards of service delivery, are met. The Trustees comprise a cross-section of people from our local community and include some of our experienced mediators.
Sussex Mediation Alliance – The Voice of Community Mediation in East and West Sussex
Mediation Plus has historically been part of the Sussex Mediation Alliance, before its four partners combined to form a Sussex-wide charity. The original partners were Mediation +, Hastings and Rother Mediation Service, West Sussex Mediation Service and Brighton & Hove Independent Mediation Service.
Get in touch
If you would like to contact Mediation Plus, please use this form.
You can also make online referrals, by visiting our project pages.
Contact
